I enjoyed a 25-year career as an award-winning business writer.
I also taught core-curriculum business writing courses at Harvard Business School, and served as Professor of Communication at the European School of Economics.
Since 2002, I’ve run public workshops and onsite training for organizations around the world.
Your reader may not share your perspective, your priorities, and your deadlines, or remember details the same way you do.
This week, we explore how people learn and retain information in different ways.