Your reader may not share your perspective, your priorities, and your deadlines, or remember details the same way you do. …

  When we write, we use language that has meaning for us. We use certain words to describe our ideas …

    The other day I was taking my morning walk and thinking about ideas for this week’s podcast. As …

How to go from boring to brilliant, and make your emails more meaningful for your readers.

Many of you are bewitched by the magic that lives inside your computer. You know the one I mean. It …

Kindness, empathy, and compassion create a healthier life – at home and at work.

Four ways to make your writing easy as pie.

Simply thinking is a highly underrated activity in most organizations.

You can learn to be a better writer by seeing how others do it.

Your readers often make decisions because of what feels right, not just what adds up.