The United States Social Security Administration recently hosted a full-day Business Writing Workshop for a group of top-level managers from SSA offices around the country.

The one-day workshop kicked off a three-day off-site training session designed to recharge business-critical skills SSA managers need to run their regional offices.

“Fantastic!” said Lauren Palgeta, a Financial Management Analyst from Chicago. “The workshop gave us the opportunity to evaluate our writing and taught us to focus on a clear purpose.”

Cindy George, SSA Budget Analyst from Philadelphia added, “It was absolutely great. John taught me to remember that writing is a conversation between me and my reader. That idea alone will help me think about my readers, and communicate more clearly.”

 The United States Social Security Administration is an independent agency of the United States federal government that administers Social Security, a social insurance program consisting of retirement, disability, and survivors' benefits.